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F.A.Q.

What if I can't join the live teaching?

We are aware that our students will be in many different time zones so all classes will be recorded and posted in a password-protected showcase on Vimeo for students to watch online if they are unable to join the class live. If you are unable to attend live and wish to ask your instructor a question about your work, that may be included with your homework and your instructor will answer it during the class.

How long will I have access to the class recordings?

You will be able to view the class recordings up to two weeks after the last lesson.

How many students are there per class?

We limit each class at 15 students in order to have enough time to review all the homework and keep a good teacher to student ratio.

Do you offer refunds on the classes?

In the event of unforeseen life events that would prevent a student from attending the class, refunds are possible up to the end of the second week.

Do you offer installment or monthly payment plans?

As these are only 8-week classes, full payment is required at time of enrollment.

Can I send in my homework the next week if I miss the previous week?

You can submit previous week homework a following week but there is no guarantee it will receive a review as it will based on time allowance. To guarantee a review, send in homework by midnight the day before class.

Will I receive a paintover every week?

Paintovers will be common but not guaranteed. Some reviews greatly benefit from a paintover example while others do not require it. Additionally, to increase the odds of receiving a paintover, send in your homework early so we have time to look over it and prep for the class.

What do I need for class?

You will need fast enough internet for HD video streaming through Zoom, digital painting program (Clint and Diana will be using Photoshop), stylus drawing pad, microphone, and a webcam. Students are encouraged to have their webcams on during class to improve the teacher-student interaction but it is not required.

What will I receive when I enroll in a class?

You will receive a PDF with class information that will include the schedule, link to the Zoom lesson meetings, link to the Vimeo showcase to watch the recorded lessons, link to the homework upload folder, link to the class Dropbox folder, and a password for your private class Discord room on the Swatches server.

I can't make the Fall 2022 classes, will you offer more in the future?

Yes, we are planning to offer seasonal terms of classes though the line up of class subjects may change.

I have a question that's not listed here, how can I contact you?

You may reach Clint at clint@swatchesacademy.com and Diana at diana@swatchesacademy.com